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Privacy Policy

Last Updated: 31 December 2025

Byte IT Security Systems ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.byteitsecurity.co.uk or use our services.

1. Information We Collect

Personal Information You Provide

We may collect personal information that you voluntarily provide when you:

  • Contact us through our website forms
  • Request a consultation or quote
  • Subscribe to our newsletter or updates
  • Communicate with us via email or phone

This information may include:

  • Name
  • Email address
  • Phone number
  • Company name
  • Job title
  • Message content

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent
  • Referring website

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Service Provision: To respond to your inquiries, provide consultations, and deliver our IT security services
  • Communication: To send you relevant information, updates, and marketing materials (with your consent)
  • Website Improvement: To analyze website usage and improve our online presence
  • Security: To protect against fraud, unauthorized access, and security threats
  • Legal Compliance: To comply with applicable laws and regulations

3. Legal Basis for Processing (UK GDPR)

We process your personal data under the following legal bases:

  • Consent: You have given clear consent for us to process your personal data
  • Contract: Processing is necessary for a contract with you
  • Legitimate Interests: Processing is in our legitimate business interests (e.g., improving services, marketing)
  • Legal Obligation: Processing is necessary to comply with the law

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

  • Service Providers: Third parties who assist us in operating our website and business (e.g., hosting, email services)
  • Legal Requirements: When required by law, court order, or to protect our rights
  • Business Transfers: In connection with a merger, sale, or acquisition of all or part of our business

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encrypted data transmission (SSL/TLS)
  • Secure servers and databases
  • Access controls and authentication
  • Regular security assessments

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Typically:

  • Contact Form Submissions: Retained for 2 years or until you request deletion
  • Client Records: Retained for 7 years for legal and accounting purposes
  • Marketing Data: Retained until you unsubscribe or request deletion

7. Your Rights Under UK GDPR

As a data subject in the UK, you have the following rights:

  • Right to Access: Request copies of your personal data
  • Right to Rectification: Request correction of inaccurate data
  • Right to Erasure: Request deletion of your personal data
  • Right to Restrict Processing: Request limitation of how we use your data
  • Right to Data Portability: Request transfer of your data to another organization
  • Right to Object: Object to certain types of processing
  • Rights Related to Automated Decision-Making: Not to be subject to automated decisions

To exercise any of these rights, please contact us using the details below.

8. Cookies and Tracking Technologies

We use cookies and similar technologies on our website. For detailed information about our use of cookies, please see our Cookie Policy.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal data, please contact us.

11. International Data Transfers

Your information may be transferred to and processed in countries outside the UK. When we do so, we ensure appropriate safeguards are in place to protect your data in accordance with UK GDPR requirements.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

  • Email: info@byteitsecurity.co.uk
  • Phone: +44 28 9000 0000
  • Address: Northern Ireland, United Kingdom

14. Complaints

If you are not satisfied with our response to your privacy concerns, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):